Cookie & Tracking Policy

Understanding how MentiqHub uses tracking technologies to enhance your automated testing experience

Last Updated: February 2025

1 What Are Tracking Technologies?

When you visit mentiqhub.com, we use various tracking technologies to understand how you interact with our automated testing framework resources and documentation. These small data files help us improve your experience and provide more relevant information about our testing solutions.

Think of these technologies as helpful assistants that remember your preferences — whether you prefer viewing code examples in JavaScript or Python, which testing methodologies interest you most, or how you navigate through our technical documentation.

We believe in transparency about our data practices. This policy explains exactly what information we collect, why we collect it, and how you can control your experience on our platform.

2 Types of Tracking We Use

Our tracking approach focuses on improving the technical experience for developers and QA professionals exploring automated testing solutions.

3 How Tracking Enhances Your Experience

Our tracking serves specific purposes that directly benefit developers working with automated testing frameworks:

  • Personalized Documentation: When you frequently reference Selenium integration guides, we'll prioritize showing related WebDriver examples and troubleshooting tips on subsequent visits.
  • Learning Path Optimization: If you're exploring our learning programs, we track which testing concepts you've reviewed to suggest logical next steps in your automation journey.
  • Technical Support: When you contact our team about framework implementation challenges, we can reference your previous interactions to provide more contextual assistance.
  • Resource Recommendations: Based on your browsing patterns, we suggest relevant whitepapers, case studies, or integration examples that match your apparent testing needs.
  • Performance Improvements: We identify which parts of our documentation load slowly or cause confusion, allowing us to optimize the experience for future visitors.

For example, if you spend significant time reading about API testing automation, our system will recognize this interest and surface relevant content about REST API validation, mock server integration, and continuous testing practices.

4 Data Retention and Storage Practices

We maintain different retention periods based on the type of tracking data and its purpose:

Session Data: Information about your current visit expires when you close your browser or after 24 hours of inactivity. This includes temporary preferences like selected code language or current position in our documentation.

Preference Storage: Settings you actively configure (theme preferences, bookmarked resources, notification preferences) remain stored for up to 12 months unless you clear them manually or request deletion.

Analytics Data: Aggregated usage patterns and performance metrics are retained for 18 months to help us identify long-term trends in how developers use our testing frameworks and documentation.

Educational Progress: If you engage with our learning programs or training materials, we maintain progress tracking for 24 months to support ongoing education initiatives and program improvements.

All stored data is anonymized wherever possible, with personal identifiers separated from behavioral data to protect your privacy while maintaining analytical value.

5 Managing Your Tracking Preferences

You have several options for controlling how we track your interactions with mentiqhub.com:

Browser-Based Controls

Most browsers allow you to manage tracking technologies directly through their settings:

Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Settings → Privacy & Security → Enhanced Tracking Protection
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Manage cookies

Selective Blocking: You can choose to block only non-essential tracking while allowing functional elements that improve your technical experience on our platform.

Incognito/Private Browsing: Using private browsing modes will prevent most persistent tracking, though this may limit personalization features and require re-entering preferences during each visit.

Third-Party Tools: Privacy-focused browser extensions can provide granular control over tracking technologies, though some may interfere with essential website functionality.

6 Third-Party Integrations and Analytics

MentiqHub integrates with select third-party services to enhance our automated testing platform capabilities:

Documentation Analytics: We use privacy-focused analytics tools to understand which parts of our testing framework documentation are most valuable to developers. This data helps us identify knowledge gaps and improve our technical resources.

Learning Management Integration: Our educational content partners may place tracking pixels to measure engagement with training materials and certification progress. This supports our commitment to providing measurable learning outcomes.

Technical Support Tools: When you interact with our support chat or submit technical questions, integrated tools help our team access relevant context about your framework usage and previous interactions.

We carefully vet all third-party integrations to ensure they meet our privacy standards and provide genuine value to users exploring automated testing solutions. Partners are required to handle data responsibly and delete information upon request.

7 Your Rights and Control Options

We respect your control over personal data and tracking preferences. You have the right to:

  • Access your data: Request a copy of what tracking information we've collected about your interactions with our testing frameworks and educational content.
  • Correct inaccuracies: Update any incorrect information in your profile or preferences, particularly related to learning program enrollment or technical interests.
  • Delete your data: Request complete removal of your tracking history, though this may reset personalization features and learning progress.
  • Limit processing: Ask us to restrict how we use your data while maintaining essential functionality for our automated testing platform.
  • Data portability: Receive your learning progress, bookmarked resources, and preference settings in a standard format for transfer to other platforms.

To exercise these rights or ask questions about our tracking practices, contact our privacy team using the information provided below. We typically respond to data requests within 10 business days.

Note that completely disabling tracking may limit some advanced features of our testing framework documentation, such as personalized code examples or learning path recommendations.

Questions About Our Tracking Practices?

Our team is available to discuss any concerns about how we use tracking technologies on mentiqhub.com

Email
contact@mentiqhub.com
Phone
+886 7350 8088
Address
41號3樓, Yitong St, Zhongshan District, Taipei City 10486, Taiwan