At MentiqHub, we understand that your personal information matters. This privacy policy explains how we collect, use, store, and protect your data when you visit our website or use our automated testing framework development services.

We're committed to being transparent about our data practices. This policy applies to all interactions with MentiqHub, whether you're browsing our website, contacting us for services, or working with our team on testing solutions.

We don't use tracking cookies for advertising purposes. Any cookies we use are essential for website functionality or to remember your preferences during your visit.

Your information helps us provide better service and develop testing solutions that meet your needs:

• Responding to your inquiries and providing information about our services
• Understanding your testing framework requirements and proposing suitable solutions
• Communicating project updates and technical discussions
• Improving our website and services based on user feedback and usage patterns
• Ensuring our services comply with Taiwan's data protection regulations
• Maintaining records for business and legal compliance purposes

We take data security seriously and implement multiple layers of protection:

While we implement strong security measures, no system is completely immune to risks. We continuously monitor and update our security practices to protect your information effectively.

Your data is primarily stored on servers located in Taiwan and other jurisdictions with adequate data protection standards. We ensure any international data transfers comply with applicable privacy laws.

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information:

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and verify your identity before processing any changes to your data.

We limit data sharing to essential business purposes and trusted partners:

Any third parties who access your information are contractually obligated to protect it and use it only for specified purposes. We conduct due diligence on partners to ensure they maintain appropriate data protection standards.

We retain your personal information only as long as necessary for legitimate business purposes:

• Contact inquiries and correspondence: 3 years from last communication
• Project-related information: 5 years after project completion for warranty and support purposes
• Website usage data: 2 years for analytics and improvement purposes
• Legal compliance records: As required by Taiwan law, typically 7 years

When data is no longer needed, we securely delete or anonymize it. Some information may be retained longer if required for legal compliance, resolving disputes, or enforcing agreements.

Our website uses minimal cookies to function properly and provide a good user experience:

You can control cookies through your browser settings. Disabling cookies may affect some website functionality, but won't prevent you from accessing our main content or contacting us.

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through:

• A prominent notice on our website
• Email notification to clients and contacts who have provided email addresses
• Updates to the "Last Updated" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.